All support staff are contacted using "on person" mobile communications. As well as facilitating office to engineer communication, AIMS IT Solutions can also provide immediate support by allowing customer access to the helpdesk or an engineer, so that many problems can be solved without the need for an on-site visit, therefore saving you time and money.
We offers a full support service for Messaging and GroupWare installation. On completion, you will receive full documentation (for example, on Microsoft Exchange administration). If required, we will also provide software releases and the latest bug fixes.
Auditing your current technology is the logical first step in ensuring the capability to deliver the business solutions you require both immediately and in the future. The audit provides a detailed report on your current infrastructure covering cabling, workstations, network cards, servers, hubs and all internet-working devices. From this information, our consultants are able to pinpoint potential or actual bottlenecks that may impact on your network's operation and its suitability to satisfy your business objectives. Where change is essential we can design, supply, install and support the necessary solutions.
Configuration and Integration Services
As specialists in systems integration, our expert consultants ensure you enjoy reliable network solutions that are optimized to meet your requirements. To ensure minimal impact on end users, these can be seamlessly executed to meet your specific work schedules, allowing a smooth transition to new technology.
The enterprise networking market is highly complex. Many standards have yet to be widely ratified, making it difficult to decide the most appropriate strategy for your company. AIMS IT Solutions' Network Infrastructure Team can help you determine which technology is flexible enough to allow your network to keep pace with your business requirements – whether this involves supporting, upgrading or re-engineering your current capabilities, or the design and implementation of a customised solution.
A reliable infrastructure is key to efficient and productive sharing of information within your organisation, whether you need to link to multiple sites, or terminals at a single location.
Security and Anti-Virus Services
As expert integrators, we can also configure anti-virus software, Use net servers, Web Servers, Proxy Servers, and Firewalls on your behalf. Whether you are new to the Internet or already have an established website, we can seamlessly integrate your existing e-mail systems, applications and databases with your Internet/Intranet capabilities.
The increasing ‘openness’ of networking environments means security must be a major priority to protect your data from breaches of security, software theft and virus infections. AIMS IT Solutions offers comprehensive solutions to security issued for both LAN/WAN structures and Internet services.
Effective communication is vital to competitive business performance. New generations of networked communications facilities are emerging offering exciting and powerful capabilities to enhance efficiency. In this dynamic marketplace, IT Solutions can enable you to take full advantage of these developments while minimising the risk to your IT investment by managing change to your infrastructure.
Many organisations are turning to Microsoft NT and Exchange to accelerate and improve their messaging capabilities. Microsoft’s latest release delivers even greater security, speed, integration and ease of administration. However, migrating your company’s communication system is no trivial task.
AIMS IT Solutions has an excellent track record for implementing successful Microsoft Exchange solutions and offers a comprehensive range of services covering the entire project life-cycle. Working with you to identify your present and future business requirements, our consultants will determine how Microsoft Exchange can best address your needs and, in parallel, examine your current infrastructure to ensure Microsoft NT is configured to maximise the benefits that Microsoft Exchange has to offer.
Whichever your preferred software platform, our consultants can help plan your messaging system around your specific requirements and provide expert installation for every stage of implementation - including workstation, server and associated peripherals such as Gateways, Message Transfer Agents, MTAs, etc.
AIMS IT Solutions has its own cabling division, staffed by some of the industry’s most experienced cabling consultants. We offer a comprehensive range of cabling services including audit, design, installation and troubleshooting.
Flexible Support Services
AIMS IT Solutions provides a complete range of maintenance and support services tailored to your precise requirements. With on and off-site support available covering every eventuality from routine maintenance, troubleshooting, hotline and helpdesk functions to post-sales support such as new software releases and the latest bug fixes, you are assured of prompt and professional service at all times, delivered by qualified and experienced personnel.
Before final hand-over, our consultants will ensure your staff has the necessary training documentation and support materials to utilise new infrastructure and facilities at performance levels that satisfy the operational needs of the business.
AIMS IT solutions provides a comprehensive package for your business needs. These include a complete video network which can be used as an efficient and effective means to remotely monitor and secure premises, supervise manufacturing progression and people. CCTV technology can act as a deterrent and if nuisances do occur can provide instant information and furthermore evidence, if prosecution is needed. A total video network is a valuable asset to a business, providing peace of mind to protect sites and can be used in conjunction with alarms, video motion detectors and even broadcast live over the web.
Sourcing hardware and software
AIMS IT Solutions is ideally placed to help your business benefit from new technologies. As a vendor-independent provider, we offer efficient fulfilment services for all aspects of Internet/Intranet services including connection to an Internet Service Provider, design of IP address infrastructure, network security, router security and virus protection. Our relationship with key Internet Service Providers ensures we can identify the most suitable solutions for your specific requirements.
Our close association with key vendors ensures our consultants are fully aware of new products and technologies and able to advise accordingly. With direct links to manufacturers and wholesalers around the world, we can also offer outstanding value and speedy fulfilment on an exceptional selection of enterprise products